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System Integrator/ Value Added Reseller Program

Designed to cultivate a partner ecosystem that provides robust support for driving business growth

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Customers want a seamless experience when adopting and using mobile solutions and products. Samsung relies on partners to meet enterprise needs for the installation, integration, and maintenance of Samsung mobile solutions and products in their IT environments.

SI/VAR partners are categorized into tiers depending on market experience and technical expertise

Platinum Member
  • Proven leadership in enterprise service delivery and a track record of serving global top-tier customers
  • By invitation only
Gold Member
  • Sufficient experience in solution implementation and service integration in the mobile industry
  • Global market presence with customer references in the mobile industry
Silver Member
  • At least one employee with a recognized IT certification*
  • Experience in solution implementation and service integration in the mobile industry

* Microsoft Certified IT Professional (MCITP), Microsoft Certified Technology Specialist (MCTS), Linux Professional Institute Certification (LPIC) Level 1

Partners who complete the program registration process will receive ‘Registered Membership’ as a default status. Per the criteria stated, partners can request to be considered for a tier upgrade for a deeper collaboration with Samsung Mobile.

Partners are placed in the appropriate SEAP tier after evaluation of their GTM capabilities and core competencies

Partner Placement for SEAP

Samsung provides a wide range of support, including technical, sales, and marketing resources to assist SI/VAR partners in identifying customers and delivering solutions for Samsung products. Benefits vary depending on tier level.

Platinum Member

Gold Partner benefits, plus:

  • Joint business development and GTM (global roll-out of reference cases)
  • Assignment of a Samsung account manager
Gold Member

Silver Partner benefits, plus:

  • Priority technical support service for solution delivery
  • Advanced sales & marketing support
Silver Member
  • Access to sales/marketing material for Samsung products and solutions
  • Online marketing support

* Platinum level members may receive additional support than what is specified in the Samsung Enterprise Alliance Program

Samsung is introducing the Samsung Certified Service Partner certification to build a highly-skilled ecosystem of service delivery partners for Samsung Enterprise Solutions and Products
For more information about this program, email SEAP.channel@samsung.com

Samsung Mobile Certified Service Partner

Introduction
  • Eligibility: Partners who are approved as Value Added Resellers (VAR) for Samsung enterprise solutions and products
  • Target industries: Healthcare, Automotive, Public Sector, Retail, Education, Finance, and Aviation

* This certification will be expanded to other industries
Requirement
  • Referred by a Samsung Enterprise Channel Manager in a regional office or subsidiary, based on the partner criteria
  • Value Added Reseller agreements in place with Samsung
  • SEAP membership
  • Completion of required sales and technical training
Renewal
  • Certification will be renewed on annual basis by the following criteria:
    • - Compliance with Samsung Value Added Reseller agreement
    • - Sales performance
    • - Customer references and satisfaction survey results
Benefits
  • Eligible to sell Samsung enterprise solutions and products according to the Terms and Conditions of the VAR agreement
  • Access to 3rd and 4th level technical support from Samsung
  • Marketing and sales support from Samsung

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